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  Home > Privacy Policy
Privacy Policy
We appreciate your visiting our web site, and we are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information we collect and how we use it.
We always welcome your questions and feedback; please contact us at
Information We Collect
We request information from you (including name, address, telephone number, e-mail address and, when necessary, credit card information) when you:
  • Make a purchase on our Web site
  • Request support
  • Send us suggestions or feedback
  • Request to be added to our e-mail list
We maintain the data that you provide us, along with a record of your purchases.
We may track domain names, IP addresses, product evaluation usage patterns, and browser types from people who visit our site. Such information is not correlated with any personal information.
Using Information We Collect
We use the information that you provide to us with the goal of providing you with the best possible service. The information we collect allows us to:
  • Process your purchases
  • Provide you with product support
  • Send you e-mail notices of product updates, if requested
  • Send you occasional e-mail notices such as new product announcements or special promotions
  • Customize our communications to you
  • Improve our products and service
Information We Share with Others
We may contract with other companies to provide certain services such as credit card processing, shipping, e-mail distribution, market research, and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than us.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choice
If you no longer wish to receive occasional e-mail messages from us, you may unsubscribe using the link provided in each e-mail message.
A cookie is a small data file that is stored by your Web browser on your computer. With the exception of handling purchases, our site does not use cookies. If you make a purchase, eSellerate (our e-commerce provider) will use cookies to facilitate the purchase. eSellerate uses cookies to identify the visitor during that visit to the site. Cookies are used on a per-session basis only and are not stored permanently on the visitor's computer.
How We Use E-mail
When you provide us your e-mail address, we may send you messages necessary to process your purchase or respond to a request. For example, when you make a purchase, you will receive your registration code(s) in an e-mail message, and if you submit a support request, we will respond by e-mail.
It is our intent to send you promotional e-mail (such as information on product updates or announcements) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each e-mail.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.
Questions or Comments
For questions, comments, or assistance, we invite you to contact us: Contact Information.